MEI Customer Focus


We’re with You the Whole Way!

Without clients like you, MEI wouldn’t have ever had the chance to build our stellar reputation as a total elevator solution provider. That’s why we always recognize that our relationship with our clients is the founding factor of our ongoing success. Yes, we manufacture high-quality elevators and provide excellent elevator installation, service, and repair with only the best “Made in the USA” products.

From the first time you contact us to the delivery, installation and services of your elevator, you can rely on MEI understand and meet your needs.

MEI’s “Best in Class” customer support was established for just that reason. Our Product Support and service doesn’t end when the elevator is installed and running. In fact, for us, it never ends. It’s an ongoing and evolving relationship centered on your total satisfaction.

What should you expect when you contact us for your total elevator solution?

  • Individual Attention – With MEI, you’re never just a face in the crowd. We take the time to truly understand your specific needs so we can provide the most cost-effective elevator solution.
  • Project Customization – We handle standard elevator applications, but MEI specializes in non-standard and custom applications that fulfill your requirements.
  • Unwavering Reliability – Thanks to our 40+ years in the industry, our technicians and engineers provide personal and on-site service that can keep your elevators running smooth and safe.

Have questions, concerns, or just want to say hi and let us know how you’re doing? We’re here for you! We make it easy for you to get in touch with us, no matter when or where you are. Take advantage of our phone, fax, email, or user-friendly contact form to let us know your elevator needs.

Don’t forget that you can get in touch with one of our elevator specialists and receive a free consultation to determine how MEI can best fulfill your elevator needs.

Contact us today!


19336 607th Avenue
Mankato, MN 56001

  • Manufacturing Plant
  • Field Ops

Field Offices

MEI-Badger Elevator
MEI-Duluth Office
MEI-Kansas City Office
MEI-Northeast Office
MEI-St. Paul Office
MEI-Michigan Elevator
MEI-Springfield, MO
MEI-Wichita, KS
MEI-Colorado Office

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Headquarters and Field Offices